ServicePro: Terms of Service Agreement

By accessing or using ServicePros ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including administrators, project managers, and sales team members.

ServicePros is a field service management platform designed for lawn care businesses. It provides tools for job scheduling, time tracking, route planning, customer and lead management, and billing. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use at support@servicepro.app.

You must be at least 18 years old to use this Service. Accounts may only be used by humans — automated account creation is prohibited.

ServicePros is offered on a subscription basis. Plans are billed monthly or annually as selected at signup. All subscriptions include a 14-day free trial. You will not be charged until the trial period ends.

Subscriptions automatically renew at the end of each billing period unless canceled. You may cancel at any time from your Billing settings page. Cancellation takes effect at the end of the current period — no partial refunds are issued for unused time.

We reserve the right to change pricing with 30 days' notice. Continued use after notice constitutes acceptance of new pricing.

Refunds are available within 7 days of the first charge if you have not used the service. To request a refund, contact support@servicepro.app. Refunds are not available for partial billing periods or after 7 days from initial charge.

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Transmit harmful, offensive, or spam content
• Reverse engineer or copy any part of the platform
• Resell or sublicense access without written permission

You retain ownership of all data you input into the Service. By using ServicePros, you grant us a limited license to store and process your data solely to provide the Service. We do not sell your data to third parties.

To the maximum extent permitted by law, ServicePros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

The Service is provided "as is" and "as available" without any warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

We may terminate or suspend your account at our discretion if you violate these Terms. You may also delete your account at any time. Upon termination, your right to use the Service ceases and your data may be deleted after 30 days.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.

We may update these Terms periodically. We will notify users of material changes via email or in-app notice. Continued use of the Service after changes constitutes acceptance.

For questions about these Terms, contact us at support@servicepro.app.